Control 1 · A4

Cyber Essentials firewall requirements (v3.3, 2026)

What Cyber Essentials requires for boundary and software firewalls: default passwords, admin interfaces, inbound rules and the A4 questions, from the April 2026 requirements.

Updated 22 September 2026
Short answer

Cyber Essentials requires every in-scope device to sit behind a correctly configured firewall, either a boundary firewall or a software firewall on the device. Default admin passwords must be changed, the admin interface must not be reachable from the internet without MFA or an IP allow list, and unauthenticated inbound connections are blocked by default.

Key facts
Aim
Applies to
What changed in 2026

What does Cyber Essentials require for firewalls?

The Cyber Essentials firewalls control is the requirement that every in-scope device is protected by a correctly configured boundary firewall or software firewall, so that only secure and necessary network services can be reached from the internet.

All devices run network services so that they can talk to other devices. Restricting access to those services reduces your exposure to attack. The NCSC accepts a boundary firewall, a network device with firewall functionality, or, for cloud services, data flow policies.

Where your organisation does not control the network a device connects to (a home, a train, a hotel), the device itself must run a software firewall. It protects only that one device but follows it everywhere it goes.

Does every device need to be behind a firewall?

NCSC wording

You must protect every device in scope with a correctly configured firewall (or network device with firewall functionality).

Yes. Every device in scope, whether a server in a rack or a laptop on a kitchen table, must be protected by a correctly configured firewall. In an office that is usually the boundary firewall or router. Away from the office it is the software firewall built into the operating system.

The NCSC's advice is to turn on the pre-installed firewall in Windows, macOS or Linux rather than buy a third-party product. Question A4.1.1 asks whether software firewalls are enabled on all computers, laptops and servers, and its guidance says the software firewall must be configured and enabled at all times, even when the device sits behind a boundary firewall in the office. A4.1.2 exists only for operating systems that do not ship with one. The IASME guidance for A4.1.2 says only very few do, such as embedded Linux systems or bespoke servers, and that all versions of Windows, macOS and common Linux distributions such as Ubuntu have a software firewall available.

Practical steps: enforce the host firewall centrally rather than device by device (an Intune or Group Policy profile on Windows, a configuration profile on macOS), then export the compliance report as your evidence. The Windows 11 and macOS setup guides show the settings, and the FortiGate, Sophos, DrayTek, Cisco Meraki, UniFi and WatchGuard guides cover common boundary devices.

QuestionsA4.1A4.1.1A4.1.2

Do I have to change the default firewall password?

NCSC wording

change default administrative passwords to a strong and unique password (see password-based authentication) – or disable remote administrative access entirely

Yes, on every firewall and router in scope, because a default password is pre-set and often publicly known. The replacement password must meet the password-based authentication rules: MFA with a password of at least 8 characters, a minimum length of at least 12 characters, or at least 8 characters with a deny list of common passwords. Question A4.3 asks which of these options you use; option E ('none of the above') does not pass.

The A4.2 guidance closes two common gaps. Routers and firewalls that arrive with a unique password already printed on them, such as a BT Business Hub or a DrayTek Vigor 2865ac, still need that password changed. And where you rely on the software firewall built into the operating system, the password that needs changing is the one used to access the device.

You also need a process for changing the password when you know or suspect it has been compromised (A4.4), and a written description of how you change it in the first place (A4.2.1). The A4.4 guidance gives the usual triggers: a virus on your system, or the manufacturer notifying you of a security weakness in the product. Home routers not supplied by your organisation are excluded from A4.2.1.

QuestionsA4.2A4.2.1A4.3A4.4

Can the firewall admin interface be reachable from the internet?

NCSC wording

prevent access to the administrative interface (used to manage firewall configuration) from the internet, unless there is a clear and documented business need, and the interface is protected by one of the following controls

Only with a clear and documented business need, and only when the interface is protected by one of two controls: multi-factor authentication, or an IP allow list that limits access to a small range of trusted addresses combined with a properly managed password authentication approach.

In practice most applicants answer No to A4.9 and manage the firewall from inside the network or over a corporate VPN. The A4.9 guidance confirms that if the configuration settings are only reachable through a VPN connection, or you have not opened them to anyone outside the organisation, the answer is No. If you answer Yes, for example because an IT support company changes settings over the internet, A4.10 asks for the documented business requirement and A4.11 asks which of the two protections you use.

QuestionsA4.9A4.10A4.11

What does 'block unauthenticated inbound connections by default' mean?

NCSC wording

block unauthenticated inbound connections by default

The firewall's default posture must be deny. Nothing from the internet reaches an internal device unless a rule explicitly allows it, and anything that is allowed must require authentication (a VPN, an authenticated web application) before it hands over data.

Question A4.7 is phrased the other way round: 'Is your firewall configured to allow unauthenticated inbound connections?' The compliant answer is No.

QuestionsA4.7

How should inbound firewall rules be approved and documented?

NCSC wording

ensure inbound firewall rules are approved and documented by an authorised person, and include the business need in the documentation

Each inbound firewall rule needs three things on record: who approved it, when, and the business reason it exists. A change ticket, a firewall change log or a simple spreadsheet all work, provided the entries exist before the rule does. A typical entry reads: 'TCP 443 to the VPN gateway, needed for remote staff access, business case signed off by the managing director on 12 March, next risk review in September'.

Question A4.8 asks you to describe the approval and documentation process. The IASME guidance is specific: the business case must be documented, signed off at board level, and its associated risks reviewed regularly. Typical examples it gives are a VPN server, a mail server, an FTP server or a service your customers reach, sometimes called 'opening a port'. Assessors want to see a named role, not 'IT does it'.

QuestionsA4.8

How often do firewall rules need to be reviewed?

NCSC wording

remove or disable unnecessary firewall rules, when they are no longer needed

The requirement is to remove or disable rules when they are no longer needed. The question set turns that into a cadence: A4.6 asks whether you have reviewed your firewall rules in the last 12 months and how. A4.5 asks whether you have a process to manage the firewall at all.

A review means someone walks the rule base, confirms each inbound rule still has a business owner and a reason, and disables the rest. The A4.6 guidance asks you to say when services are reviewed, who decides to remove them and who checks that it has been done, so a good answer names all three.

QuestionsA4.5A4.6

Do laptops on public wifi need a software firewall?

NCSC wording

Make sure you use a software firewall on devices which are used on untrusted networks, such as public wifi hotspots.

Yes. Any device that is used on a network you do not control, including home broadband and public hotspots, must have its software firewall on. Home routers are out of scope, so the software firewall is the only boundary control the scheme can rely on for remote workers. See home and remote working.

QuestionsA4.1.1

How does Cyber Essentials Plus test firewalls?

Cyber Essentials Plus tests firewalls through Test case 1: Remote vulnerability assessment in the Test Specification v3.2. The steps, paraphrased:

  1. The assessor identifies every IP address your organisation currently uses, including IaaS.
  2. Each address is scanned on the recommended set of TCP and UDP ports with a Delivery Partner approved tool.
  3. Every internet-accessible service found is assessed with the spec's flow diagram to record a Pass or Fail.
  4. A Pass for every service is a Pass for the test case. One failing service fails it.

This is the only CE Plus test that looks at your firewall from the outside. An exposed admin interface or an unauthenticated service with a known critical vulnerability fails it.

Who is responsible for firewalls in cloud services?

For IaaS you configure the virtual firewall or security groups yourself, so the requirements above apply to you. For PaaS and SaaS the provider runs the firewall, but you must be able to show that commitment in a contract, security statement or trust-centre document.

Table 1 from Cyber Essentials: Requirements for IT Infrastructure v3.3. Who may typically implement each control.
RequirementIaaSPaaSSaaS
FirewallsBoth your organisation and the cloud providerThe cloud provider and sometimes also your organisationThe cloud provider
Secure ConfigurationBoth your organisation and the cloud providerBoth your organisation and the cloud providerBoth your organisation and the cloud provider
Security Update ManagementBoth your organisation and the cloud providerBoth your organisation and the cloud providerThe cloud provider
User Access ControlYour organisationYour organisationYour organisation
Malware ProtectionBoth your organisation and the cloud providerThe cloud provider and sometimes also your organisationThe cloud provider

The applicant is always responsible for ensuring all controls are implemented. Where the provider implements one on your behalf, the commitment must be in contractual clauses or documents referenced by contract. See cloud services scope.

Which questions cover firewalls?

14 Danzell questions cover firewalls, A4.1 to A4.11. None of them is an automatic fail, but a non-compliant answer is returned by the assessor. Each links to the exact wording and a model answer.

  1. A4.1Yes/NoDo you have firewalls at the boundaries between your organisation’s internal networks, laptops, desktops, servers and the internet?
  2. A4.1.1Yes/NoDo you have software firewalls enabled on all of your computers, laptops and servers?
  3. A4.1.2NotesIf you answered no to question A4.1.1, is this because software firewalls are not installed by default as part of the operating system you are using? Please list the operating systems.Conditional: only show if no to A4.1.1
  4. A4.2Yes/NoWhen you first receive an internet router or hardware firewall device, it may have had a default password on it. Have you changed all the default passwords on your boundary firewall devices?
  5. A4.2.1NotesPlease describe the process for changing your firewall password.
  6. A4.3Options A to EHow is your firewall password configured?
  7. A4.4Yes/NoDo you change your firewall password when you know or suspect it has been compromised?
  8. A4.5Yes/NoDo you have a process to manage your firewall?
  9. A4.6NotesHave you reviewed your firewall rules in the last 12 months?
  10. A4.7Yes/NoIs your firewall configured to allow unauthenticated inbound connections?
  11. A4.8NotesPlease describe how you approve and document your allowed inbound connections.
  12. A4.9Yes/NoAre your boundary firewalls configured to allow access to their configuration settings over the internet?
  13. A4.10Yes/NoIf you answered yes in question A4.9, is there a documented business requirement for this access?Conditional: if yes to question A4.9
  14. A4.11NotesIf you answered yes in question A4.9, is the access to your firewall settings protected by either multi-factor authentication or by only allowing trusted IP addresses combined with managed authentica…Conditional: if yes to question A4.9

How do assessors check firewalls?

What they look for
Common failure: The MSP-managed firewall nobody can describe

Related requirements

Frequently asked questions

Yes. The NCSC says most desktop and laptop operating systems now come with a software firewall pre-installed and advises turning that on in preference to a third-party firewall application. Windows Defender Firewall, the macOS application firewall and a Linux host firewall all satisfy A4.1.1 as long as they are enabled on every device.

No, unless your organisation supplied the router. Routers you did not supply are out of scope, which is why the scheme requires firewall controls such as a software firewall on the user's device instead. If a home worker uses a corporate VPN, their internet boundary moves to the company firewall or virtual or cloud firewall.

Options A, B, C and D pass: MFA with a minimum password length of 8 characters and no maximum; automatic blocking of common passwords with a minimum of 8 characters; a minimum length of 12 characters; or a passwordless system that you describe. Option E, none of the above, means the requirement is not met.

Yes, if there is a clear and documented business need and the admin interface is protected by MFA or an IP allow list limited to a small range of trusted addresses with a properly managed password. You answer Yes to A4.9, record the need in A4.10 and name the protection in A4.11.

Cloud services are in scope and the firewall control applies. For IaaS both you and the provider are typically responsible, so you must configure security groups or virtual firewalls correctly. For PaaS and SaaS the provider implements the control, and you must be able to point to the contractual commitment that says so.

Through test case 1, a remote vulnerability assessment. The assessor scans every IP address you use, including IaaS, on the recommended TCP and UDP ports and assesses each internet-accessible service. Any service that fails the flow-diagram criteria fails the test case, and the audit.

Not always. The requirement is that every in-scope device is protected by a correctly configured firewall or a network device with firewall functionality. An office network normally relies on its boundary firewall or router. An organisation with no office network, where staff work from home straight to cloud services, can meet the control with the software firewall enabled on every device.

Keep the make, model and firmware version of each boundary device (A2.5), a record that default passwords were changed (A4.2), the inbound rule list with approver, date and business reason (A4.8), the date and outcome of the last rule review (A4.6), and a policy or compliance report showing the software firewall enabled on every computer (A4.1.1).

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Answer 24 yes or no questions, built by the assessors who mark Cyber Essentials, and get a readiness score in about five minutes, with any auto-fail questions you miss flagged first in your results.

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