Cyber Essentials Plus Test 5: account separation
How the Cyber Essentials Plus assessor tests that standard user accounts do not hold administrator privileges: a logged-in user attempts an administrative process and must be prompted for separate credentials on every sampled device.
Test case 5 of Cyber Essentials Plus checks that day-to-day user accounts do not have administrator privileges. On every sampled device the logged-in standard user attempts to run a defined administrative process. If they are prompted for an additional login and the process does not run under their own account, the device passes; otherwise it fails.
- Test purpose
- To test user accounts don't have administrator privileges assigned
- Applies to
- Sampled end user devices, servers that provide a user-interactive desktop, and cloud environments where administrative processes can run
- Method
- Observe the logged-in user attempting to run an administration process; repeat on every sampled device
- Pass rule
- Pass if the user is prompted for an additional login and the process does not run using the user's account; otherwise fail
- Requirement
- Separate accounts used for administrative activities only; no emailing or browsing with admin privileges
- Control tested
- User access control (A7) and secure configuration (A5)
What does Test 5 check?
Test 5 checks that a standard user account cannot run an administrative task without being prompted for a separate login, so that the process does not run with the user's own account.
The requirements say you must use separate accounts to perform administrative activities only, with no emailing, web browsing or other standard activity on them. The reason is in the requirements' own example: malware runs with the privilege of the account that opened it, and an administrator opening a malicious attachment lets ransomware encrypt far more than a standard user could.
A7.6 and A7.7 ask how you ensure separation and how you prevent administrator accounts being used for everyday tasks. Test 5 checks the first half on every sampled device.
When logged in with a standard user account, they attempt to run a defined administrative process. All sampled devices need to be tested. Observe a user attempting to run an administration process for the particular sampled operating systems with the current logged in account. Repeat the test on every sampled device in the audit. If the test results in the user being prompted for an additional login and the process does not run using the user account details, then award a Pass. Otherwise, award a Fail.
What administrative process is attempted?
The assessor attempts any action that needs administrator rights from the sampled user's account. The specification does not prescribe which action.
The specification leaves the exact process to the assessor and the operating system. The intent is an action that requires elevated rights, so that the outcome shows whether the current account holds them.
| Platform | Typical action | Pass looks like |
|---|---|---|
| Windows | Open an elevated command prompt, install software, or change a system setting behind User Account Control | A prompt for a different administrator username and password; entering the user's own credentials is refused |
| macOS | Unlock a System Settings pane or install a package | A prompt for an administrator name and password that the user does not have |
| Linux desktop | Run a command with sudo | The user is not in sudoers, or a separate admin account is required |
| Cloud console (for example Microsoft 365 admin, AWS) | Open an administrative portal or change a tenant setting as the normal user | Access denied, or a separate privileged account is required |
| Mobile | Change a managed setting or remove management | Blocked by the MDM profile |
Why is a UAC prompt alone not enough?
A UAC prompt alone is not enough because the pass condition also requires that the process does not run using the user's own account details. A Yes button on an account that is already an administrator fails.
The pass condition has two parts: the user is prompted for an additional login, and the process does not run using the user's own account details. A Windows account that is a local administrator will see a User Account Control prompt, but clicking 'Yes' runs the process with that same account. That is a fail. The prompt must demand different credentials that the user does not hold.
The same logic applies to macOS users who are administrators of their own Mac: the password dialog appears, they type their own password, and the installer runs. Separation means the everyday account cannot elevate at all.
How do you pass Test 5?
- Remove every daily-use account from the local Administrators group on Windows and from the admin group on macOS. Use a management tool to enforce it rather than relying on manual clean-up.
- Create named administrator accounts for the people who need them (A7.5), used only for administrative tasks, and keep a register of who holds them (A7.8) with a periodic review (A7.9).
- Where staff genuinely need to install software, use a privilege management tool or a self-service portal so elevation happens with a separate identity, not their own.
- In cloud tenants, keep administrator roles on separate accounts from the accounts used for email, and require MFA on both.
- Test it: log in as an ordinary user on each build and try to install something. If your own password gets you through, the device will fail.
How do assessors check this?
Related pages
- Cyber Essentials Plus overviewPrerequisites, the five test cases, sampling, pass rules and price
- Test 4: MFA on cloud servicesObserved login from an untrusted device or incognito session
- Test 2: authenticated patch scanFail if a CVSS 7 or above fix has been available for more than 14 days
- Sample sizeHow devices and cloud accounts are sampled
- Pass and fail rulesAny single fail fails the assessment, the under-5% exception, deferrals and the 2026 update management retest rule
- How to prepare for Cyber Essentials PlusPatch first, MFA second, admin separation third
- Cyber Essentials Plus checklistWhat the assessor tests on the day
- CE Plus test specification v3.2The NCSC document the audit follows
Frequently asked questions
Yes. The specification says all sampled devices need to be tested and the test case passes only if every sampled device passes.
Yes. The requirement is a separate account for administrative activities, so one person holds a standard account for email and browsing and an administrator account for admin work.
A privilege management tool that elevates through a separate identity with approval can pass, because the process does not run under the user's own account. Elevation that simply re-uses the user's password does not.
Yes, where administrative processes can run in the cloud environment. A normal user attempting an administrative action in the tenant must be refused or prompted for a separate privileged account.
Sampled phones and tablets are checked where an administrative process is possible, typically by confirming the management profile prevents the user changing protected settings.
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- NCSCNCSC, Cyber Essentials Plus Test Specification v3.2Read on ncsc.gov.uk (opens in a new tab)
- NCSCNCSC, Cyber Essentials: Requirements for IT Infrastructure v3.3 · April 2026Read on ncsc.gov.uk (opens in a new tab)
- IASMEIASME, Cyber Essentials and Cyber Essentials Plus: what is the difference? · 3-month window, 30 days to remediateRead on iasme.co.uk (opens in a new tab)
- IASMEIASME, Important update: changes to Cyber Essentials for April 2026 · Update management retest and revocationRead on iasme.co.uk (opens in a new tab)
- IASMEIASME, Cyber Essentials terms and conditions · Clauses 2.4 and 2.6: 12-month validity, free resubmission within 48 hours of the fail noticeRead on iasme.co.uk (opens in a new tab)
- IASMEIASME, Cyber Essentials frequently asked questionsRead on iasme.co.uk (opens in a new tab)