Question A7.4 · User access control

A7.4: How do you make sure staff only have the access they need?

Notes
Updated 3 November 2026
A7.4The question, word for word
Do you ensure that staff only have the access privileges that they need to do their current job? How do you do this?

Source: IASME Cyber Essentials Danzell question set v16.3

Short answer

A compliant A7.4 answer explains how you apply least privilege: access is granted by role, changed when someone moves role, and reviewed. Name the mechanism (security groups, role-based permissions in each cloud service), who approves extra access, and how often access is reviewed. IASME's guidance requires the principle of least privilege.

Is A7.4 an automatic fail?

No. A7.4 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

Key facts
Answer type
IASME guidance
Requirement enforced
Outcome if non-compliant

What does A7.4 ask?

A7.4 asks: “Do you ensure that staff only have the access privileges that they need to do their current job? How do you do this?”

A7.4 asks whether staff only have the access privileges they need to do their current job, and how you do this. The guidance says that when a staff member changes role you may need to change their permissions so they only reach the files, folders and applications they need, and that Cyber Essentials requires the principle of least privilege.

The requirement behind it: your organisation must be in control of user accounts and the access privileges that allow access to your organisational data and services, including third-party accounts. See least privilege.

What should you write in the notes field for A7.4?

Write two to four specific sentences for A7.4: what you do, who owns it, how often it happens and the record that proves it.

A model answer to adapt. Replace everything in square brackets with your own facts, and delete anything that is not true.

Model answer

Why do applicants fail A7.4?

A common reason applicants fail A7.4: everyone has access to every shared folder 'for simplicity'.

Other reasons it fails

How do you fix a failing A7.4 answer?

If your answer to A7.4 would not pass today, fix the control first and then write the answer. In order:

  1. Grant access through role-based groups, not to individuals.
  2. Add a mover step so old access is removed when someone changes role.
  3. Review access to sensitive data, and third-party and MSP access, on a schedule.

How do assessors check A7.4?

What they look for

What evidence should you keep for A7.4?

The self-assessment does not ask you to upload evidence, but the assessor can ask for clarification, a director signs the attestation, and Cyber Essentials Plus tests the same controls. Keep this on file for A7.4:

  • The role-to-group mapping and the last access review.

Where to go next

Other A7 questions

Frequently asked questions

A7.4 in the 2026 Danzell Cyber Essentials question set asks: "Do you ensure that staff only have the access privileges that they need to do their current job? How do you do this?" It is a notes question, answered in free text.

A compliant A7.4 answer explains how you apply least privilege: access is granted by role, changed when someone moves role, and reviewed. Name the mechanism (security groups, role-based permissions in each cloud service), who approves extra access, and how often access is reviewed. IASME's guidance requires the principle of least privilege.

No. A7.4 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

Giving each person only the access they need for their current job, and removing access they no longer need. IASME's A7.4 guidance says Cyber Essentials requires it.

Free readiness check

Would you pass the 2026 question set?

Answer 24 yes or no questions, built by the assessors who mark Cyber Essentials, and get a readiness score in about five minutes, with any auto-fail questions you miss flagged first in your results.

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Sources