Question A7.10 · User access control

A7.10: How are your passwords protected from brute-force attacks?

Notes
Updated 3 November 2026
A7.10The question, word for word
Where you have systems that require passwords (or where passwords are a backup for a passwordless system), how are they protected from brute-force attacks?

Source: IASME Cyber Essentials Danzell question set v16.3

Short answer

A compliant A7.10 answer names at least one of the three accepted controls for every system that uses a password: multi-factor authentication, throttling so that no more than 10 guesses are allowed in 5 minutes, or locking the account or device after no more than 10 unsuccessful attempts. Say which control applies to which system, including passwordless fallbacks.

Is A7.10 an automatic fail?

No. A7.10 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

Key facts
Answer type
IASME guidance
Requirement enforced
Outcome if non-compliant

What does A7.10 ask?

A7.10 asks: “Where you have systems that require passwords (or where passwords are a backup for a passwordless system), how are they protected from brute-force attacks?”

A7.10 asks how systems that require passwords, or that use passwords as a backup for a passwordless system, are protected from brute-force attacks. A brute-force attack, in the guidance's words, is an attempt to discover a password by systematically trying every possible combination until the correct one works.

The requirement lists the accepted protections: multi-factor authentication; throttling the rate of attempts so that the wait between attempts increases with each failure, allowing no more than 10 guesses in 5 minutes; or locking devices after no more than 10 unsuccessful attempts.

The question is notes-only, so the assessor needs to see which control protects which class of system: cloud identity, device logins, VPN, on-premises directory, network devices.

What should you write in the notes field for A7.10?

Write two to four specific sentences for A7.10: what you do, who owns it, how often it happens and the record that proves it.

A model answer to adapt. Replace everything in square brackets with your own facts, and delete anything that is not true.

Model answer

Why do applicants fail A7.10?

A common reason applicants fail A7.10: a single sentence such as 'we use strong passwords', which does not describe brute-force protection at all.

Other reasons it fails

How do you fix a failing A7.10 answer?

If your answer to A7.10 would not pass today, fix the control first and then write the answer. In order:

  1. List every system that uses a password: cloud identity, device logins, VPN, on-premises directory and network devices.
  2. For each, enforce MFA, or lockout at 10 failed attempts or fewer, or throttling of no more than 10 guesses in 5 minutes.
  3. Write the notes system by system with the numbers.

How do assessors check A7.10?

What they look for

What evidence should you keep for A7.10?

The self-assessment does not ask you to upload evidence, but the assessor can ask for clarification, a director signs the attestation, and Cyber Essentials Plus tests the same controls. Keep this on file for A7.10:

  • The account lockout and smart lockout settings, and device lockout policies.

Where to go next

Other A7 questions

Frequently asked questions

A7.10 in the 2026 Danzell Cyber Essentials question set asks: "Where you have systems that require passwords (or where passwords are a backup for a passwordless system), how are they protected from brute-force attacks?" It is a notes question, answered in free text.

A compliant A7.10 answer names at least one of the three accepted controls for every system that uses a password: multi-factor authentication, throttling so that no more than 10 guesses are allowed in 5 minutes, or locking the account or device after no more than 10 unsuccessful attempts. Say which control applies to which system, including passwordless fallbacks.

No. A7.10 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

Throttling should allow no more than 10 guesses in 5 minutes, or devices and accounts should lock after no more than 10 unsuccessful attempts. Either satisfies the requirement; MFA is the third option.

For the systems it covers, yes. MFA is the first listed brute-force protection. You still need throttling or lockout for systems where a password is used without MFA, such as local device logins or an on-premises directory.

Yes, and A5.10 asks about that separately. The device locking rules use the same thresholds: no more than 10 guesses in 5 minutes or lockout after no more than 10 attempts, or the vendor default where it cannot be configured.

The requirements say that when the vendor does not allow you to configure throttling or lockout, use the vendor's default setting. State that in the notes and name the product.

Free readiness check

Would you pass the 2026 question set?

Answer 24 yes or no questions, built by the assessors who mark Cyber Essentials, and get a readiness score in about five minutes, with any auto-fail questions you miss flagged first in your results.

  • IASME Certification Body
  • CREST accredited
  • IASME fee included
  • UK offices in Leeds, Newcastle, London and Edinburgh
Sources