Question A8.5 · Malware protection

A8.5: Do you keep a list of approved applications that users may install?

Yes/No
Updated 3 November 2026
A8.5The question, word for word
If Option B has been selected: Where you use an app-store or application signing, do you ensure that users only install applications that have been approved by your organisation and do you maintain this list of approved applications?

Compliant answerYes

Source: IASME Cyber Essentials Danzell question set v16.3

Short answer

If you selected option B in A8.1, answer Yes to A8.5 only if you maintain a current list of approved applications and users install only applications on it, including on employee-owned devices. MDM is one way to enforce it but not required: IASME accepts good policy, processes and staff training. The list must be kept up to date.

Is A8.5 an automatic fail?

No. A8.5 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

Key facts
Compliant answer
Answer type
IASME guidance
Requirement enforced
Outcome if non-compliant

What does A8.5 ask?

A8.5 asks: “If Option B has been selected: Where you use an app-store or application signing, do you ensure that users only install applications that have been approved by your organisation and do you maintain this list of approved applications?”

A8.5 asks, where you use an app store or application signing, whether you ensure users only install applications approved by your organisation and maintain the list of approved applications. The guidance says you must create the list and ensure users install only those applications, including on employee-owned devices, and that MDM is optional if good policy, processes and training meet the requirement.

The requirement: actively approve applications before deploying them to devices, and maintain a current list of approved applications; users must not be able to install any application that is unsigned or has an invalid signature. See allow listing.

What must be true to answer Yes to A8.5?

You can answer Yes to A8.5 only when all of the following are true today, across every device, user and cloud service in scope.

  • A written list of approved applications exists and is kept current, with an owner.
  • Users install only listed apps, enforced by MDM or by policy and training.
  • It covers employee-owned phones and tablets that access organisational data.
  • There is a way to request and approve a new app.

Why do applicants fail A8.5?

A common reason applicants fail A8.5: no list at all, only 'apps from the store'.

Other reasons it fails

How do you fix a failing A8.5 answer?

If your answer to A8.5 would not pass today, fix the control first and then write the answer. In order:

  1. Write the approved application list with an owner.
  2. Enforce it through an MDM app catalogue, or through policy and training.
  3. Add a request and approval route for new apps, and include BYOD devices.

How do assessors check A8.5?

What they look for

What evidence should you keep for A8.5?

The self-assessment does not ask you to upload evidence, but the assessor can ask for clarification, a director signs the attestation, and Cyber Essentials Plus tests the same controls. Keep this on file for A8.5:

  • The approved application list, with its owner and last update date.

Where to go next

Other A8 questions

Frequently asked questions

A8.5 in the 2026 Danzell Cyber Essentials question set asks: "If Option B has been selected: Where you use an app-store or application signing, do you ensure that users only install applications that have been approved by your organisation and do you maintain this list of approved applications?" It is a Yes/No question.

If you selected option B in A8.1, answer Yes to A8.5 only if you maintain a current list of approved applications and users install only applications on it, including on employee-owned devices. MDM is one way to enforce it but not required: IASME accepts good policy, processes and staff training. The list must be kept up to date.

No. A8.5 is not an automatic-fail question. A non-compliant or unclear answer may be returned by the assessor for more information, but the requirement behind it must still be met before the assessment can pass.

No. IASME's A8.5 guidance says you may use MDM but are not required to if you can meet the requirement with good policy, processes and staff training.

Yes. The A8.5 guidance says it includes employee-owned devices that are in scope.

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Sources